I love Papa John's pizza.
Not being from New York or Chicago, aside from mom and pop places, the franchise places are all we have.
Out of em all, I am partial to Papa John's.
This particular one, leaves a bad taste whenever I go.
I would say I was a regular until the problems started.
I'll list two.
Knowing how long orders take, I call before leaving work to this location to place my take out/pick up order.
I arrive about five minutes after my given estimate time and let the staff know about my order.
They say I never called.
I show them my phone and my call duration with their specified store phone number yet still.. No order for me.
So I leave, of course.. Upset..
Incident number two.
I try my luck a couple weeks later to see if I get better service.
I call before leaving work again for a take out.
They answer, "thank you for choosing Papa John's, would you like to try our special of any large any topig pizza for 11.00?"
I say yes and ask for a meat lovers and an order of wings.
The order turns out to be 28.00.
I find it weird that my wings would cost over $15 bucks, so I call back to confirm my order.
Speak to the same person who took my order and told him my dilemma.
With a sigh he asks if I have a coupon for the special and reply how the special was offered upon ordering.
Given another sigh from the person I'm granted the special price.
I drive to the place to pick up and plastered on their window and a huge billboard is the special with no mention of coupon.
Needless to say, this place gets a one from me.