Service is horrible. Cakes amazing, but not worth the agrivation.
I was there today, and yes, I realize it's close to the holidays., but, I've been there many times in the middle of summer when no one is even outside. My order of buntinis was promised in 20 minutes, and finally brought out to me in an hour. By this point the shop was full of angry customers.
Bottom line: go if you don't care about service, or if the employees care about you. For me, it's no longer worth it.