I've been to this location a few times now. It's a good size and I can always find what I am looking for, and usually something that I wasn't, of course.
Went in over the weekend to do some trade. They weren't too busy so it was taken care of pretty quickly. Found a video game in the meantime that my kids thought would be fun.
When we went to pay, the cashier had to go in the back to get the game and was gone for quite some time. I *kind of* understand why they probably do this, but as we stood there waiting, the line behind us started to form and I started to feel like a jerk. There should be a better system for this, but I don't know what it would be. I'm sure they have tried and this is just what works best.
I will be back for sure. Even when my daughter wanted the new Katy Perry cd and we paid the full $18.99 for it...I would rather give my money to a real record store than to "insert discount box megastore here".