Always had great service until yesterday. Went down and paid for another day only to have a man bang on our door a few hours later. When I opened it he said "you're kicked out. You didn't pay" bunch of bull. When the bf went down and asked about the rude treatment he was told that's standard practice. We aren't criminals and we paid for the room at 6:30am. We loved it here but that put a bad taste in our mouth. Redemption came when our regular friendly staff appeared and customer service went back to normal. Someone must have just had a bad day