Hands down, BEST grooming experience ever! I have a mini poodle who is terrified of groomers. We've had some pretty unhappy experiences in the past. I found Olga and her team on Yelp and they called me to invite my dog to come in for an early appointment to make her comfortable. They were waiting for us and immediately held and snuggled my pup and she was calm and happy! A few hours later, I went to pick her up and she looked the BEST she's ever looked! I can't wait to bring her back (and I usually dread taking her to be groomed). What a pleasurable experience with a lovely and caring staff! HIGHLY recommend!