Was a regular here. Used to visit once a week. Now after two visits in a row of them 'losing' my order, I am considering going elsewhere. At the time I didn't have time to wait for a remake. They offered me brownies and chips as consolation. That just didn't reverse my frustration.
The sign on the wall says something like "quality takes time, it will be a miracle if you get your sandwich in less than 5 minutes". This is acurate. The sandwiches are good. Some unique combinations, combined with great herb garlic bread makes the sandwiches nearly worth the 8 bucks you are going to shell out. However, a Jimmy Johns opened a mile or two down the street. I get my food in 1 minute and haven't had an order "lost".
I would have given them 4 stars prior to the last two visits, but the continuous loss of my confidence and over priced food brings it down to a two. It will be some time before I make it back to cheba.