Well the saying "The Apple does not fall to far from the tree" definitely holds true with Western Dental. A few months back I was a patient at the Elliott rd location (see my review)lets just say my experience was NOT at all positive. When I made an appointment for this location I was reluctant yet hopeful. After meeting with the dentist I was told I had 3 cavatied and decay underneath a bridge I have had for years.needed Tom have 4 teeth pulled, a partial lower and upper denture and 4 teeth needed crowns all to the tune of 4000. Believing the dentist I made a payment plan and paid a small portion upfront without having anything done yet. Then I got smart and got a second opiniom. Turns out I do need slot of work but not the four croens and only had 2 cavaties and no decay. So the next day I called western dental wanting a refund and I'm told it takes 30.dayd to get one. Are you kidding me. When I expressed my dismassy to Camille she told me she would do.what she could to expedite the process and she would call me back. She never called me back so I called again and again she tells me she has to call me back. When I get no return call the second from her I call back again only to have her lie to me saying het office manager called me back. Western Dental are crooks. Do not use them.