I was disappointed in the service.
I was told, over a period of 2-1/2 days, that a recovery program was being run and that most of what was on my computer was being "recovered."
I got my computer home and (i) no programs were recovered; (ii) no pictures (of which I had many) were recovered; and (iii) very few documents were actually recovered and the ones which were recovered were duplicated over and over -- meaning there were four versions of each document, making it look like more were recovered).
I paid $130 to get back a virtually empty computer.