I come here weekly and never have trouble with the food. Typically what I get upset with are the customers. Slow and rude. Since I go there at least once a week, the employees always remember what I get. The only other thing I've had a problem with is the heat. During the summer it was very hot in the store. When I asked if there was something to be done about it, I was told that the employees had no control over the thermostat. It was locked by their boss. How awful. I can't even imagine how hot it was back with the grills.