I have had multiple issues with this location. The worst was when they charged me after coming in for a refill when I specifically spoke with one of the girls in the front desk and asked her if I had any refills available. She told me yes and so I booked my next appointment to use that refill. I show up everything was going great until I am asked to pay out of pocket somewhere around $50-$60!!! (On top of the fact I'm already paying monthly)When i asked the girl to speak with someone she brought the director and basically told me nothing could be done. I would of been ok with that had it been my fault but it was theirs! So ladies please make sure you double, no triple check/verify anything they tell you!