This spa has all the potential to be amazing, amenities are amazing. However I wouldn't know from experience since the place was so packed we couldn't. We booked 10:00 am massages on a Saturday, after the spa tour we entered into the main waiting lobby where we were greeted with a room full of spa guests waiting patiently where there were so many people it was standing room only. After the massage, we were super excited to go use the amenities. First stop the roof top pool; no seating. Next stop; women's hot/cold tub, no where to sit. Last stop; co-ed waterfall. Leg room only. My whole point with this, if you're going during a weekend or even a holiday, don't plan on using the amenities. They may have the rooms to do the services but the amenities are too small for how many people they can bring into their facility.