I come in every two weeks for SNS nails and they do an excellent job. I've never really had any major issues but during one visit, the nail technician had to practically file my nails and start over again because it was coming out misshapen and she kept using a brush to dust off the excess powder but the brush seemed to have been used for blush or something because it turned my white nails bright pink. During my most recent visit, I wanted ombre nails and after questioning the method that the technician was using, he walked away to get another powder and said "you want it more uglier." I asked him about his shady comment and we were able to laugh it off. He might be shady but he's friendly and does a great job. He's not rude at all, he just keeps me on my toes. I would recommend you come in and give them a try. It's always a pretty steady flow of traffic but they do their best to get you in and out.