My daughter was in a bad accident and she didn't have atty representing her like most of their clients / patients. She went here for therapy as suggested by her auto ins. and although the staff was nice they took advantage of her ! She made them aware of her full amount of med pay for treatment. They told her they would inform her of when it was almost exhausted which they did not! They charged average of $275.00 per visit that's $200.00 over cash prices and charged her for treatments she did not receive like massage from someone who was late or no shows smelling of pot! After billing my daughters med pay over $5000. Leaving a balance of 1600. ( claiming only 25 visits) Over her already paid treatments she called Melissa in billing very upset. She explained that she owes them nothing because her insurance paid them then my daughter got hung up on and placed into collections! I called Melissa to be told she got butt hurt over my daughters actions so she put her in collections rather then billing our medical insurance or making adjustments ! These people do not care that my daughter is still in pain. Today I spoke with HR to report such behavior and she said their employees would never behave like that ... Guess what we have proof ! Be carefully when going here get pricing upfront and read what you sign not leaving room for changes or take photo on checkout ! Warning Price gouging poor business practices ! Your already in pain why have more Do your research get the app healthcare bluebook compare costs ! Freedom of speech freedom to share our experience !