After reading all of the reviews, I was super excited to try Volume--I had just moved here from Boston, was having a hard time deciding on a salon and Ill admit it, their website looked great--but I must say this was one of the first times Yelp has led me wrong.
Ok haircut.
Ok salon.
Kind of dirty.
When I first called, I asked to have their most senior stylist. I was told they only have 2 levels (1 Junior stylist, or the 2 owners.) Only having 3 stylists seemed odd, but trusting the reviews on Yelp, I moved forward and booked an appt with one of the owners.
During my appt I was the only person in the salon, other than the receptionist and stylist, which was also a little odd.
In my opinion, I honestly couldn't tell I got a hair cut. I also asked for my bangs to be trimmed in the style they were already in, just shorten them up a bit. It took me maybe 4 tries of her cutting and me trying to explain what I wanted, before I just gave in and opted to just eave them as is, or else risk being butchered.
Overall, everyone WAS super friendly. My experience in the salon was great. I just wasn't happy with the cut and ultimately thats what will make me a client.