Jeff made getting my bike repaired very easy; for a $35.00 pick up/delivery charge he picked it up and returned it to my home. Not only that, he kept me informed about what he was doing to my bike, from diagnosis to the actual repairs. As the bike is a 2005 Buell, I worry about the ability of technicians willingness and ability to work on it. No worries here; Jeff readily accepted the challenge and was able to quickly asses the problem with a rough idle and get it repaired quickly. I highly recommend Jeff.