I have frequented this establishment many times over the years. I used to consider this place amazing, but it has definitely lost its steam. As long as you don't stray from the pizza or pommes frites the food is good. I've had some other items on the menu an they have failed to impress. Twice recently I've gone here with a large party (7-8) people and have left completely annoyed. The first trip with a large party we waited over an hour for our food. The server apologized but nothing much more than that was provided. The second trip with a large party was this weekend. A friend had tried to buy cigs from the machine in the back and it ate his money. Basically once this was brought to the attention of the server, the situation was not remediated, but handled poorly and inappropriately. Our bills got slapped with a large party gratuity after half the party had left (and their bills did not have gratittuity attached). The manager, Brent, not manage the situation but rather proceeded to argue and yell at members of our party. At one point he was yelling at 2 members of our party at the front entrance. He was more apt to argue the points brought forward rather than address the concerns of his customers. What a loose cannon. Definitely not a manager who is calm, cool, or collected, or can address and fix anything for his customers. I'll be picking another option on W25th next time.