I decided to take my boyfriend to Touro for his birthday seeing as it was an all you can eat steakhouse. I made reservations a few days before and Touro seemed extremely accommodating. The day before the reservation, I called into the restaurant to ask them about an online gift card that they seemed to be promoting, as when I clicked into the gift card it directed me back to their website. The gift card was for $20, and before the reservation I called in ahead of time to ask if it was still valid, the person I spoke to on the phone went and asked management, and they came back to confirm that it was, also noting it on my reservation. As we finish our meals and the bill comes, our waiter surprisingly told us that the manager could not give us that $20 gift card as we didn't have a code. I showed the waiter the picture of the coupon and told him that I called the day before to confirm. He even agreed and told me that there was a note on my reservation that it was valid, however, the manager stated that we weren't able to redeem the gift card. Extremely poor management, and after this ridiculous incident, I will never go back to this restaurant. It was a total scam, having three different people confirm that the gift card was valid, but when the bill came it was denied. Ridiculous!