This CF location has gone down in the last year or so. We have noticed several service issues, especially when dining in the bar area. At our last outing, our server took almost 10 minutes to come to the table after we sat down to greet us, pass out menus and take drink orders. She was slow to bring drinks, didn't bring a side salad that was requested before the meal. The food was subpar, and they totally botched my order by giving me the wrong dish. Everyone's food also arrived lukewarm, like it had been sitting for a while.
We did address it with the manager who was apologetic and discounted the bill. We were treating an out of town guest who had never been to CF before and were totally embarrassed that we had brought him here. We walked out thinking we should have gone somewhere else in the South Park area. Eating out is becoming more and more of a luxury and it is disappointing when you got out expecting a nice dining experience and get bad service and bad food. We will not be returning to CF anytime soon and I can no longer recommend it.
UPDATED :10/13/14- After making a complaint on the the company website regarding the above visit, we were sent a $25 e Gift card. We redeemed the card at brunch about a week a ago and had a good meal and great service. We intentionally sat in the restaurant, not the bar area. I don't know if I would ever have meal service in the bar area again. IMHO the servers are better trained in the restaurant area than those that serve in the bar area.