Based on my two visits** to this location so far, I'd say a 5-star rating is totally fair. This is primarily due to the outstanding service by Courtney on both cut and color. She is so attentive and friendly that I followed her from another FS location at the other side of town. There is just something comforting about knowing that a professional stylist is really listening to your ideas, your short and long term hair goals! Seriously, I'd been made to feel at other salons in the past that I was t-r-o-u-b-l-e (to quote Travis Tritt right there!), but Courtney made me feel safe in the arms of love (to quote his friend Martina McBride).
In my case, when I first met Courtney, I felt I was at the point of needing corrective color because of the damage I'd done and the abrupt changes I sometimes make....blonde, red, dark brown, back to red, maybe some highlights ha ha! But, Courtney assessed the situation and not only gave me a rich and nurturing color that matched just what we discussed, but she also didn't make me feel bad for being a human :) As for the cut, she understood that I wanted to look well put-together without having to spend more than 7 minutes in front of a mirror. After kindly explaining to me that I might need to prioritize or pay her to come style my hair every morning, we decided on a cut that's sassy but can be pulled into my favorite ponytail quickly. I plan on going back....we have so many more lengths and colors in the spectrum to visit together! :()
**First visit April 2014
**Second visit June 2014