Having gone to the location in southside, I knew the food was good. However, I was sad to find out that the service was just as bad. Maybe my boyfriend and I look like we aren't going to tip much or something, but we had to practically beg for someone to take our order. I got the shipwreck burger which is really good, if you are willing to splurge a bit. Another must have are the fries with the truffle aioli. Delish! It is a little upsetting that the burgers don't come with anything (you have to order fries and what not separately) especially given what you pay for it. Drink options are good if you are feeling like some beer. All in all really good food, just a little over priced and bad service both times I've been there.