Just like everyone else, I echo the sentiments: Good food, bad service.
I did takeout here. I placed my order, paid, and the woman at the counter disappeared. I sat there for about 15-20 minutes. Another woman scurried out, set down three bags of food next to me and, I kid you not, her feet did not stop moving and she quickly turned and scurried back to the kitchen. I shouted after her, "CAN I GET A BOX?" She kept walking. I picked up the bags and within the first second one of them breaks. Of course it'd be the one with soup in it, duh!
I don't really have the desire to eat there based on my experience and the other reviews, but I got a ton of food for $50 and it was pretty good.