So disappointed because I've been coming here for more than 10 years! And today is the worst. Not only did they move my appointment time without telling me, but I sat there in the office with my son coughing his head off. When they finally call my son, I had an empty cup from my coffee, as I start heading her way she tells me that I can't bring my cup back there, that's weird, so I proceed to tell her that it was empty and just wanted to throw it away. She tells me no and that I have to take it outside in the trash. Outside!! I literally had to go all the way outside by an elevator that's not even located by the office, and yet she proceeds to tell me that they don't throw anything away in the trash is back there, because they get bugs???? So the doctors office don't empty out their trash cans every night?? Makes me wonder what's in their trash that they don't throw away when they are at doctors office!!! Disgusted with the way I was treated and disgusted that you don't change your trash every night!! And she also added, if I don't like it, take it up with the doctor.