Unfortunately, things have changed at the 215/Flamingo location. Our family has been going to this location for at least 6 years. We stopped going when they stopped making the iced coffee homemade. Now it's shipped from corporate in a pre mix packet. That was around May of '17. I got a groupon so thought we'd try again. Walked in at 10 am, the place was pretty quiet...went to order and found there were no bagels available...15 min. Wait...the line started to go out the door...a new manager, who was doing everything looked overwhelmed....
Nobody knew how to make hot chocolate, or any other hot drinks. Got to check out and the groupon coupons would not come up on my phone. The place is now a disorganized mess. No cinnamin, vanilla, creamers, what a shame. Jen, the former manager left and the place is in terrible shape. Too bad.