Finally! A place where the staff actually cares for your pets, and not just how much money they can squeeze out of you! I took my 15-yr old MinPin in for fleas and deworming - I needed to change vets as I haven't been happy with my current one. The place is conveniently located and has late hours - total bonus! Reception staff are really friendly, Dr. Julie Downer was very nice, personable and honest. The facility is clean. The vet techs are also friendly. Their fees seemed at par with what normal vets in the city charge. (Especially in a pet-crazy area of the city like Bloor West Village, High Park) I'd certainly recommend it.