I scheduled and confirmed an appointment yesterday to have our drain cleaned so it would drain properly. The appointment was for 6:00 pm today, and no one showed up. I called to see when they would be coming, and the office dispatcher who I scheduled with said she was "blown away" by the fact that the appointment wasn't in her schedule. She never scheduled us, and told us it was confirmed. I own a service business, and I can tell you that this is the crappiest service I've ever not gotten. They don't even show up. Goodbye! If I could give 0 stars, I would.