WARNING: This is not so much a review but a "Customer Service Announcement" rather.
DO NOT ORDER THE TACO SALAD UNTIL TACO BELL ADMITS THERE IS SOMETHING WRONG WITH THE OIL THEY USE!! Their manager at this location admitted to us, my friend and I, that other customers have complained over the past month, implying that the top heads have been informed and so far NOTHING has changed as of October 2017!
To make a long drive thru story short, My friend ordered the Taco Salad and the shell was not only "off" but completely inedible. He asked me to try it and I regretfully and reluctantly did so. It tasted stale and burnt at first then the worst taste I've had in a long time came to me that can only be described as maybe burnt soap?? Whatever it was, it was absolutely disgusting and we went back to this establishment where the manager came right up to us and knew exactly what the issue was. The taco salad. She implied, "Yeah, this isn't the first time. Customers have been complaining constantly because they changed the oil they cook the shell in." She understood, and gave my friend any other combo on the menu for our trouble but this review will stay here unless things change. I love Taco Bell but I will not be ordering their Taco Salad until I'm GUARANTEED there is a change. I'm just glad that Taco Bell has so many choices and hope they do not start changing more ingredients for their menu on my favorite items.
SERIOUSLY THOUGH, EVERYONE SHOULD BE AWARE IF THIS IS TRUE OF THE TACO SALAD: If they did change the oil for good or if this was just a "bad batch" of Taco Shells then I hope that someone in management at headquarters listens and investigates before someone might get seriously ill over this change!