Most of the staff were friendly, but one just plain ignored us. She kept giving prizes to another family ahead of us, but wouldn't even smile in our direction. The place is poorly laid out. We walked in past several arcade games, toward the food counter looking for where to pay in the dark this is challenging. Great concept, but it is overpriced for what you get. The arcade games system is great with a swipe card that gets credited directly and tracks the tickets; however, $40 later and we still didn't have enough credits for anything worthwhile. Some random kid was complaining to me that she didn't have enough credits to play any games that were interesting. As a first time visitor, I would not recommend it to others. Would I go back? Since we didn't get anything with our tokens, we probably will but I would say walk to a dollar store in the dark and buy yourself some cheap crappy toys for $5 or $6. Probably equally as good family time.