Absolutely love this place! I followed Billy here from Eddy's on Coventry, and he's been fantastic working with my stubbornly straight Asian hair over the past few years. Like Billy, all of the stylists are super nice and super laid-back, giving the place a comfy yet hip feel. The online appointment system is really convenient, and of course the location right in the heart of Coventry is an added bonus. Definitely a Cleveland gem!