The lady at the front counter was nice, I came in for my iPhone being cracked and the one on rainbow was close but recommend me this place since its Black Friday I was just glad this place was open and convenient its close to the house .. She told me it's going to take a hr in a half to 2 hours coz there's phones ahead of me and I'm fine with that, I went to bestbuy to kill time I came back one hour and half and my phone was ready .. iPhone 6 screen replacement was 100 plus tax ..