I went in extremely apprehensive about getting waxed, I had been a faithful threader for about 18 years but I decided to try it after not waxing for so many years and I am so glad I did! From the moment I walked into the store I felt welcome and like I was receiving the royal treatment. The store is absolutely gorgeous very clean the colors have a calming effect on you and make you want to settle in for a long stay. Not only is the store beautiful but the employees are super friendly and welcoming. I had the pleasure of being waxed by Danielle who is a true gem to this store. She makes you feel as if you have been best friends for life which was a huge plus for me because I'm very shy and modest but she made it very easy for me to just relax and enjoy the waxing experience. I'm not sure if waxing has changed over the last 18 years but I remember pain and swelling and breakouts from before but this time my skin was the smoothest it's ever been I wasn't red at all and I didn't get one blemish or mark from it which was the absolute best selling point for me. Without a doubt I will be back and I'm a threading convert I will never thread again! Thanks lunchbox for such a great experience I can't wait to go back!