I just picked up my CR-V. The salesperson Joey Saccavino was great to work with. He is part of the Costco sales pricing. Mr. Saccavino answered my questions, gave me time to think about my purchase without calling and pressuring me. The process of car purchasing was actually pleasant. My car color combination was not available and Joey was able to get me a loaner for about 9 days while my car was getting shipped. He delivers what he promises.