I just took my special needs child to see Dr tran. We forgot his id and they refused to see him. My wife called earlier in the day to check what we needed to bring and they never mentioned an Id since he just turned 18. The staff was no help, it was obvious that they wanted to go home instead providing a little customer service. Our appointment was at 5pm. Not even I'm sorry there's nothing we can do without his id, just no id he can't see the Dr.