Perhaps it was the rush that made service bad.
I had some family in town who wanted to go up to Mt. Charleston, after playing in the pseudo snow we were are craving the Lodge's famous cocktails and something to nibble on.
The place was packed so we had to wait around 10-15 minutes. The drinks were absolutely worth it and the food was more of a "meh".
We ordered a Super Meat Lovers Pizza, a full rack of ribs, chicken fingers, and Chili Nachos as appetizers. They were all just good or okay, with the exception of the pizza (the dough was on point).
Service-wise, we had a guy named "Daniel". He tried a little in the beginning but when I tried to order more drinks, I raised my hand and he stared at me and turned around. Thankfully another waiter, Anthony, came by and took the rest of the drink order.
Like I said, I could have been because of the rush but we are a service industry capital. That's a huge no-no.