Tried to buy a printer here on 12/29/14, clearly on sale in the store flyer, in-stock. I held the unopened box in my hand.
The staff were so disorganized and so ill-prepared to do their jobs I left empty handed, they missed the sale all because they don't know how to do their jobs even on a fundamental level. A follow-up phone call demonstrated the store staff simply don't care whatsoever.
A follow-up check with Staples customer service online showed the rep never read the email, only responded to a particular keyword. Laziness or lack of skill? Perhaps a lack of abilty to read English.
If you shop here be prepared to deal with poorly trained kids as employees. My money ended up with Amazon, free shipping at the same price. This is a good example of why so many brick and mortar stores are closing.
I learned my lesson and will never again darken their door.