Heard quite a bit about the shack but wasn't impressed.
ordered 2 shack sized breakfast burritos and 2 kids burritos. Must've caught them on a busy day as my wait was 45 minutes from order to receiving food, didn't know I was at a restaurant.
What made matters worse was their was another customer with my same name, had been there longer, and had spent less than myself. So when they called my name out, confusion set in. The other decided to cancel his order and ask for a refund, as they had misplaced his order.
I've had better for less money and faster service. Hopefully I just caught them on a bad day.