I stopped by here yesterday for some seed (I used to go to the Huntersville location, but they recently closed their doors). I work in the University area anyway, so I thought I'd swing by on my lunch. The woman that helped me (i'm SO sorry I didn't ask her name) was SO nice and helpful! I ended up buying a suet feeder, suet, and a seed feeder as well! :) Even if the Huntersville store re-opens, I will continue to give my business to the Concord location! The old owners of the H-ville store have been rude to me/my sister in the past, and I was so impressed with the Concord store! They are each individually owned, and she was so attentive, and brought all of my purchases out to my car. So sweet. Awesome customer service! I will be back! Also, GREAT bird supplies and such a beautiful store. To top if off, the store is located in a strip mall type area (behind Verizon near Concord Mills Mall) yet they have bird feeders out in front of the store. I parked in front of the store and got to see all of the beautiful birds eating and playing. LOVE it!