First time at this location. The line was so long I think it was 13 people total in line and I was in the back. Took 30min or so for me to order and walk. Several workers were clumsy and dropped a bunch of pans which was sooo loud. It seems to me they can't handle a busy crowd. I don't know who or where the manager was, but neither of these employees acted like a manger. My serving size was good and the food was good, but that's about it. Everyone was looking irritated by how slow they were.