I am a huge Caps fan and I normally don't frequent this location a lot, normally we'll only stop here to get a bite before a movie, which we did last Friday night. I was quite impressed and felt compelled to share my good experience.
Here's the rap sheet for this location:
Pros:
1.) Great customer service. There were 4 dudes working and they all had a grin on their face.
2.) This location gives you a free, small bag of chips just for checking into Yelp. Score!
3.) Service was fast & efficient, our sandwiches were made correctly...the turnaround time is swift.
4.) This location serves french fries AND breakfast. This made me happy! Most locations do not serve either.
5.) Awesome location in GVR. Around lots of things...including the pool, the theaters, and The District. Plus, this location is open late which is perfect for late night drunken munchies ;) You can order anything from there to-go.
6.) I got a coupon on my receipt for $3 off my next Capriotti's purchase just by completing an easy peasy phone survey.
7.) Instead of only offering Caps' generic bagged chips, this location also has name brand chips as well (Doritos, Lays, etc.)
8.) Clean!
Cons:
1.) Found a turkey bone in our sandwich. I just told management to be a little more careful. Luckily we didn't bite down on it hard.
2.) The smoke flows in to the seating area of the food court as there are slot machines located nearby.
You can clearly see the pros outweigh the cons. We'll definitely be back again and again. Who can resist their Bobbie? YUM!