So, I guess it's my fault for having a little higher expectations, after all, you do get what you pay for.....
I had my wife's Scion detailed here on 5/9/2015. I got the full interior and exterior detail.
First off, personally, I'm not waiting here for 3-4 hours to have the vehicle detailed. The waiting room is small and dingy, and is attached to the "accessory shop" and cashier area. There is only a handful of chairs available. There is an outside patio area for waiting also, but the entrance/exit for this is the same exit/entrance for every customer coming in and out. Basically, it's the only entrance, which makes waiting for a car in the lobby or on the patio, kind of unpleasant. So, in regards to ambiance, a big thumbs down. I actually walked the 2.5 miles home instead of waiting for the car to get done.
In regards to the detail. Again, you get what you pay for. My biggest complaints however, I don't think are unjustified. If you pay $130 for a detail, there are certain things that I would expect to be done much better than they were. And I'm talking things that should be done 100% with even the mid level washes.
1. The inside of the windshield was beyond streaky. It looked ok when I picked it up, but when driving into the setting sun, you get a different glare, and the streaks showed up big time.
2. Water spots on the side view mirror glass. Seriously? There shouldn't be water spots on the outside glass anywhere on even the smallest wash, much less the full detail.
3. There was still dust and dirt in the folds of the gear shift and parking brake skirt. Enough that when I ran my finger thru the fold, all of the dust came out on my finger. I don't think this is being overly picky, not when I paid for a full detail.
There are other things, but as stated above, you get what you pay for, so in regards to a $130.00 interior/exterior detail, I would be nit-picking, so I'll leave any of that out of this review. And in all fairness, they do a lot for that price (wash/wax exterior, engine power wash, full vacuum, shampoo the carpet and floor mats). But those three items above, I would expect to be better serviced on any interior detail.
Will I come back? I don't know. Maybe for a lower level wash. Or if I were to get my truck detailed because I am no where near as picky about the truck. But then, I don't know if I really want to wait the 1/2 hour - 1 hour for a wash here, and even on the truck, I would expect no spots on the outside glass and no streaks on the inside glass. I think there may be better options...