Buyer beware - If I could give this a zero stars I would. The manager/owner, Paco, sold us a new dishwasher that was out of the box. I told him I was weary of buying an open box model but he assured me that absolutely everything I needed for installation was included. I hired an installer who had to go to Home Depot to purchase some pieces that should have been included but were not which totaled an extra $12 and an additional hour of paid installer time. And when they were finished they also realized that the dishwasher clips which keep the dishwasher in place were not included either. I called Paco to discuss the fact that there were these missing items and that I ended up having to pay more money because of it and he lied to me. He told me that when I bought the dishwasher that he told me that if there were any missing pieces that I could come back and get them. That is absolutely not the truth. He assured me at the store that I would have everything that I needed. He told me that if I would've used his installer they would've had the appropriate parts with them and I wouldn't have had to pay for them. He told me I could come back and he would give me the parts but it's a 25 minute drive. I already paid for the other parts I had to buy and had to pay the installer an extra hour of time! He told me there was nothing he could do for me. And to be honest, I don't want to ever see him again because he lied to me. So angry. I asked if I could speak with a manager and he told me that he is the manager and is the franchisee owner and all decisions are up to him. This place won't be there much longer. You can't run a business with an owner who lies to his customers.