The property itself is a star here thanks to Steve Wynn and investments since. It would rate a 4. Unfortunately the management and staff are a zero, so on this scale they are a 1. The owners are a mediocre restaurant chain that specialized in highly marketed properties with huge volume and crappy product to the masses. They run their GN hotels with exactly the same philosophy. They DO NOT know quality, nor how to run a hotel AT all. Lobby? Filled with a line of people waiting forever to checkin. Why? Poorly trained staff, barely at a minimum. Don't want to wait 2 hours to check in, then u could pay their $35 VIP! Can u spell ripoff. The staff is right out of Dick's Last Resort, obnoxious, mean, wishing they were not there. I would say this was a staff training failure, but clearly they are not trained, beyond giving them a manual. Example, just one out of many, upon checkout (another long line in crowded lobby) the valet watched as I loaded bags into car. When my wife asked whether they no longer do that FOR guests his answer was epic: "only when asked." That is the GN experience in a nutshell. Horrible attitude, minimal staffing, no management who knows better. Do not expect much, and you will not be disappointed.