The ARL is planning to move into a brand new gorgeous establishment just a few blocks away, very soon. I can't wait!
I've only ever interacted with volunteers and dogs. Only minimal staff interaction so far. No interaction with adoptions counselors or front desk staff so I can't attest to that.
All I know is that the volunteers and animal care staff genuinely care a great deal about the dogs here. Anyone stating they only have a bunch of "loud and aggressive dogs" are misinformed as barking and other poor kennel manners do not equal aggression. Just an unfortunate byproduct of their circumstances. Not many dogs do well in a shelter environment no matter how immaculate the shelter.
The folks at the ARL are very invested in giving back to the animals and humans of Pittsburgh. They are involved in a myriad of outside events constantly working to benefit our great city.
Do yourself and your community some good by giving the critters at the ARL a chance! You never know who will steal your heart.