My new 'worst-ever' restaurant experience happened here while I had a long layover at CLE airport. I dunno if the waitress had a particularly stressful day but it sure seemed like she was on the edge of a breakdown. She was frazzled and forgot my order (I suspect), considering how long it took and the fact that it wasn't correct. And when I asked for some ranch dressing on the side it took another ten minutes and I had to remind her about it.
The food was unremarkable, not that I expect that much from an airport restaurant, but I sure wish I went with one of the fast food chains instead of this local joint. I guess that's what I get for supporting the one place I had never heard of...