$3.99 Deal of the Day, service not included...
I too came in for the Deal of the Day expecting a mob of people, but the place was just over half full. We were seated at a dirty table in the corner. Once we placed our simple order (4 burgers, 4 shakes) we waited. And waited. And waited. The server explained that they were short staffed so I was ready to cut them some slack, but we continued to wait. It took well over half an hour to receive our food, and we again didn't see our server again until someone else brought our shakes halfway through the meal.
Thought the waiting was finished, but we were wrong. We didn't see our server, let alone another employee, for quite some time. All we saw was a near empty dining area that looked like a bomb had been set off, with almost every table in the place covered with dirty shake glasses and various other food debris. We finally had to go to the other side of the restaurant to inform someone we'd like to pay and leave. It was almost like it was an inconvenience to them to ask.
There was no sense of urgency to any of the "short staffed" employees, if I had paid $4.99 or more for my meal I'd be a little more upset. We weren't the only ones who left this place disgruntled, it's a miracle this location has remained open this long with this level of customer service...