I took my parents to DiBella's for the first time on 11/16. Sadly, it's also their last time. The staff was not rude or unfriendly, but they place no importance on service or the appearance of the store. 2 of our 3 sandwiches were made wrong and they forgot an item from our order.
Our subs were good- I especially love the Godfather.
That being said, we will not be returning due to the filthiness of this location. There was not a single clean table for anything more than a two-top. There was trash underneath most of the tables (I'm not talking a chip or spill of soda, I mean cups, napkins, wrappers...) the trash bins were all overflowing and the floor in the back was actually sticky.
We asked one of the workers to clean a table for us and he swiped all the crumbs, 2 napkins and a straw on the floor. My mother advised him, being in the industry herself, that he should have swept the crumbs and trash into his hands and disposed of properly. To which he replied 'oh it doesn't matter, we sweep the floor at the end of the night'.
Again, the food is good and I think the prices are even fair. But it was seriously disgusting in there. You can do better, DiBellas