Let's start with the positives.
1. The fries and garlic sauce were really good! They are double fried, have a crispy outside and soft inside.
2. All the ingredients looked and tasted very fresh. The meat, veggies, bun, and fries. Everything.
3. A younger gentleman, who was not Ozzy, was friendly and polite.
That's all the good I have to say.
My overall experience was poor.
I walked in with my girlfriend and was "greeted" by a seated smileless Ozzy (who remained seated), who simply pointed to the stack of menus and said, "menus are there".
When we were ready to order, I said Hi, to which Ozzy replied with silence and a solemn stare. We ordered the Mustang Sally, Breaking Baaaad Lamb Burger, and large fries ($29 total).
We took a seat and waited for our food.
Shortly after, a large group came in, and turned out to be Ozzy's friends. One friend announced that he has brought a lot of people. Ozzy greeted them with smiles and handshakes.
Our fries came to our table first. Ozzy himself brought it over, with his body facing his friends and turned away from us, holding the tray with 1 hand for me to receive. I said thank you and was again answered by silence. Delicious fries!
The burgers arrived. Beef patties fell apart out of the bun. The meat was fresh but tasteless. Probably not seasoned. The lamb had a bit of taste from the rosemary, but otherwise tasteless like the beef.
I was surprised to see 5 star review for this place after experiencing it myself. If I was rating just the food, it would be 3.5 stars. Overall experience is 2 stars.