I just had my 2nd tuning on my piano. Saint, as always, came on time. He carefully tuned each string, and the piano sounded so beautiful after the tuning. Even my son commented, "It sounds so different so nice now!" I didn't mention one pedal that kept making squeak sound, but Saint found out by himself. He also fixed the pedal by applying some lubricant oil. He found out that the left pedal wasn't connected to anything so it didn't function as a soft pedal. He promised to fix it in the next tuning.
I told him that I broke a piece of ivory top but didn't tell him it was the tail. He didn't bring ivory tails, so he promised that he would mail one to me. Two days later, I received 4 ivory tails in the mail. I am always amazed by his courteous and prompt service. I highly recommend Piano Man Saint. His rate is best I could find in this area, and he produces work of quality.