I've only been here twice. First time was with a group of 9 and it was ok and food was fine. The second time, my husband and I went for lunch and we were told we would have to wait a while until a table was free. We pointed out at least 3 booths that were empty but we were told those were for groups of 6 and we would have to wait. There was nobody behind us at the time! Luckily a smaller booth opened up within 5 minutes.
We sat down and waited for our water and menus. The waiter was literally running around the restaurant and even when he was with us, he was looking over to the other tables. We ordered fairly quickly but then realized everyone around us was getting served and we weren't....even those that came in after us! We asked the waiter and he said he would check. He said it was coming shortly and then he disappeared again. After waiting some more, my husband told the man at the bar that the service was awful and we had been waiting for our food for over 25minutes. He went to the kitchen and said it would be ready in 5 minutes!! We got fed up and left as it was obvious the waiter had never even put in our order.
We left, drove to Eddie's wok n' roll, ordered, were served, finished eating and paid all within 20 minutes. A restaurant that has such quick turnover at lunch needs to ensure they have the staff and service available to meet the needs of their customers. Tangerine.....take some lessons from Eddie's