The pho was barely hot and some of the rare beef was still pink as the broth cooled. They give you a pre-dispensed serving of hoisin and sriracha sauce, so that if you want more, you'll have to ask. The small really is small compared to other pho places downtown.
I suspect this place survives mainly through their proximity to U of T. One server seems friendly and upbeat, but the others are indifferent. The view of Bloor might be great, but I'd rather have tasty food.