This hotel is so swanky! It looks so cool outside with their chic building design, concierge service, and a lot of the amenities you'd expect from such an establishment. So why the low rating? I'll elaborate!
The positives? My room on the 25th floor had a pretty cool view. The beds are super comfy and fluffy. The rest of the room is just okay. The room and bath I'll be nice and call cozy. There's free wifi, the ubiquitous minibar with astonishing prices, and a nice breakfast.
Here's the bad points. Staying here treats you to surly employees that don't even look at you when answering a question. I mean seriously why you gotta be so mean to me after I checked out?! I asked if I could get my parking validated since I didn't have a room key to get out for free anymore, and parking is some ridiculous price of about $7 per hour. So preoccupied with his little computer screen he was that he didn't even look at me and waved me off with a we don't validate parking here, pay the machine on your way out. Seriously? I know I look a bit young and my clothes were kinda grungy when I left but the housekeeping when I first got here was nicer to me than you were. At least she made sure I got to where I was going when I was looking a bit lost.
So I ended up paying the parking fee of $7, but I think I'll be heading to the Ritz Carlton in the future where I'm sure they'll at least treat me with some modicum of respect instead of treating me like I came in off the street begging for some change.